April 19, 2024

Balkan Travellers

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A tourist angry over a $1,000 seafood restaurant bill called the police

A tourist angry over a $1,000 seafood restaurant bill called the police

Chili crab dish.
Rey Lopez for The Washington Post via Getty Images

  • A Japanese tourist, upset over a $1,000 restaurant bill, said she called the police to settle the matter.
  • Junko Shinpa was visiting Singapore and said she was not informed of the cost of her meal in advance.
  • I told Asia One She didn’t expect her Alaskan King Crab dish to weigh nearly eight pounds.

A Japanese tourist who discovered her restaurant bill had risen to $1,000 has taken the matter to police, claiming she was not properly informed of the cost of the meal.

Junko Shinba, who was visiting Singapore, was dining at Seafood Paradise on August 19 when she learned that the spicy crab dish she ordered cost about $680. Singaporean outlet AsiaOne reported.

Shinpa, 50, told Asia One correspondent Claudia Tan that the waiter suggested this dish, which is popular in Singapore and neighboring Malaysia.

But this seafood dish was cooked with Alaskan king crab, which costs diners about $20 per 100 grams at Seafood Paradise, AsiaOne reported. Spicy crab is usually cooked with mud crab.

Shinba claimed that the waiter highlighted the crab as a $20 dish, “without explaining that they charge per 100 grams,” according to AsiaOne.

A representative of Paradise Group, which owns Seafood Paradise, told AsiaOne that the restaurant showed the whole crab to Shinba’s group of four.

“To prevent any misunderstandings, the staff brought a whole Alaskan king crab to the table before preparation,” the representative told the outlet.

But Shinba said she was not told that “the entire crab would be cooked just for us” and assumed her group would only get part of the crab, according to AsiaOne.

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In the end, I got an Alaskan king crab that cost about $680, meaning it weighed about 3.5 kg, or 7.7 pounds, per a receipt posted by AsiaOne.

“There were three plates full of crab and so many other dishes, and we couldn’t finish everything,” she said.

Combined with the cost of the other dishes, Shinba’s table bill totals about $1,000, according to a photo of the receipt Shinba provided to AsiaOne.

Shinba then asked Seafood Paradise to call the police, and officers later arrived at the scene, AsiaOne reported.

After some discussion, Shinba’s group received a discount of about $78, and her friend paid for the meal using his credit card, from each outlet.

A Paradise Group spokesperson told AsiaOne that the restaurant manager helped Shinba file a police report, and offered the discount “out of good faith.”

Shenba also contacted the Singapore Tourism Board to report the incident, and her case has been referred to the Consumers Association of Singapore, AsiaOne said.

Seafood Paradise crab dishes typically cost around $7.90 to $8.60 per 100 grams, although snow crab dishes are priced at $19.60 per 100 grams. The cost of the Alaska King Crab dish is listed as “seasonal.” On the restaurant menu.

A representative of the Singapore Police Force declined to comment on Shinpa’s case, citing the confidentiality of the police investigation.

Representatives of Paradise Group, the Singapore Tourism Board and the Consumers Association of Singapore did not immediately respond to requests for comment from Insider.